1. Telephone or email PC FIX to discuss problem/s occurrrng

2. Make a purchase of the first hour which covers most quick problems, sessions are then priced at 30 min intervals

3. Download and install the remote support software

Note: A working microphone and speakers will help save costs and free up telephone lines

£20.00

£40.00

£80.00

Terms:

1. Remote support
1. Remote support can only be achieved if all the component parts are fully functional which includes a stable and reliable internet connection from an Internet Service Provider, a functional router and undamaged connected cables
2.  The customer agrees to access the owners equipment to provide technical assistance and repair
3.  A pre-payment is required prior to any remote support connection
4. The amount of paid time does not guarantee repair completion
5. Slow internet or disconections can not be excluded from paid time
6. PC FIX reserves the right to pause working to answer phone calls and workshop walk in customers
   (Pausing will stop the timer and won't increase the overall paid time)

Install Instructions:

1. Please download Teamviewer:

PC computers:

Mac computers:

2. Depending on your browser you will probably need to authorise the browser to download

3. Once downloaded locate the blue icon remote support file either in your downloads folder or on the desktop double click to install on the computer

4. Once opened note down the ID & Password then use our contact form to send details